Shipping Policy

Shipping Policy

Last updated: October 18, 2026

Siestavia prepares orders in approximately 1–3 business days after payment is confirmed. After dispatch, estimated delivery is 4–8 business days for eligible U.S. destinations. The combined estimate is usually 5–11 business days from the order date. Business days exclude weekends and public holidays. These are estimates, not guaranteed arrival dates.

Available shipping methods, destinations, and any shipping charges are displayed at checkout before payment. You will receive a shipping confirmation and tracking information when available. Tracking may take some time to update after the carrier accepts the package.

Please check your delivery address before placing your order. If you notice an error, email thesaiyansnugs@outlook.com immediately with your order number. We will try to correct it before dispatch, but cannot guarantee a change after the package has shipped.

Carrier delays, weather, holidays, or address issues may affect delivery. If we cannot dispatch within the stated processing period, we will contact you with a revised timeframe and the choice to accept the delay or cancel the unshipped order for a refund. If tracking shows a delivery problem or your order has not arrived after the estimated window, contact us so we can investigate and provide an appropriate resolution.

For return shipping, please see our Returns & Refunds Policy. Questions? Email thesaiyansnugs@outlook.com.